Vet Mind Works Podcast

38. Nonviolent Communication - with Dan Tipney and Jess Woolrich

host: Petra Agthe, guests: Dan Tipney, Jess Woolrich Episode 38

In this episode, host Petra Agthe is joined by Dan Tipney and Jess Woolrich to explore Nonviolent Communication (NVC) and why communication matters so much for work in veterinary practice (and life in general!). Together, they unpack how the way we speak, listen, and respond directly affects psychological safety, team culture, and quality of care. The conversation also touches on emotional intelligence, self-regulation, and practical tools for communicating across difference. This is a grounded, honest conversation about moving beyond “being nice” toward communication that is both compassionate and effective.

Timestamps:

00:00 Introduction

05:55 What Is Nonviolent Communication?

12:30 How communication styles impact psychological safety and decision-making

20:00 Why self-awareness and emotional regulation are learned skills

27:30 Incivility, threat responses & burnout

35:00 Communication Across Difference

42:30 Practical tools from Nonviolent Communication

50:00 Leadership, modelling & team trust

57:30 How does Nonviolent Communication look in the real world?

1:04:30 Resources and further information about our guests

Where to find Dan and Jess:
VetLed website:  https://www.vetled.co.uk/

Vetled on Instagram, Facebook and LinkedIn

Compassionate Communication Course with Jess and Dan: https://www.vetled.co.uk/courses-services/compassionate-communication-open-course

Further resources on the topic:

NVC UK website: https://nvc-uk.com/

NVC trainer Cath Burke: https://www.empathymatters.net/

Book recommendation: Marshal Rosenberg - Nonviolent Communication: A language of life https://blackwells.co.uk/bookshop/product/Nonviolent-Communication-by-Marshall-B-Rosenberg/9781892005281?srsltid=AfmBOoobGslbFhQYLulAsLvWoUU4hc2ykmwMq1Sm24izHXEfgDralQwR



This podcast is in partnership with the Veterinary Information Network (VIN). More about VIN here.

We value your feedback! Please email us your thoughts, ideas and suggestions to vetmindworks@gmail.com or follow us on LinkedIn and Facebook

Want to find out more about our hosts ? Follow on LinkedIn

https://www.linkedin.com/in/petra-agthe-562bb65b

https://www.linkedin.com/in/clive-elwood-b7aba216/

Credits:
Music- Deep Ambience by Coma-Media, Pixabay; Images for Artwork- OpenClipart-Vectors, Pixabay